Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i had to reinstall firefox and now i can't find any of my bookmarks.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

chefgirl
chefgirl
more options

i had to reinstall firefox because i had reset my computer and now i can't find any of my bookmarks. what do i do? i need most of those for college and i don't remember them. i have a windows 8.1 computer and i'm not super teck savvy. i need the answer in techno idiot terms. help!

i had to reinstall firefox because i had reset my computer and now i can't find any of my bookmarks. what do i do? i need most of those for college and i don't remember them. i have a windows 8.1 computer and i'm not super teck savvy. i need the answer in techno idiot terms. help!

All Replies (2)

Riyad Arefin
Riyad Arefin
more options

I am really Sorry but if you didn't make a backup you can't get you bookmarks back .

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder named Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences