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31.1.0 and 31.1.2 drop down menu commands and 'right button' commands running very slow.. what to do??

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  • Last reply by rrg956

rrg956
rrg956
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My TB version 31.1.0 and 31.1.2 drop down menu commands and 'right button' commands running very slow.. All other programs menu bars run file. Tried turning off McAfee, no diff. TB collects e-mails, writes e-mails at normal speed with no problem. Control S, V, P, etc, work but slow.... what to do?

My TB version 31.1.0 and 31.1.2 drop down menu commands and 'right button' commands running very slow.. All other programs menu bars run file. Tried turning off McAfee, no diff. TB collects e-mails, writes e-mails at normal speed with no problem. Control S, V, P, etc, work but slow.... what to do?

Chosen solution

I am replying to my own service issue for the other person having this same problem.

Restart TB in Safe Mode. This is under the Help menu. Disable all Add Ons.

I had no Add Ons enabled but this seems to fix the issue, Please note you may have to repeat this process 2-3 times to get TB back up to speed.

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All Replies (1)

rrg956
rrg956 Question owner
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Chosen Solution

I am replying to my own service issue for the other person having this same problem.

Restart TB in Safe Mode. This is under the Help menu. Disable all Add Ons.

I had no Add Ons enabled but this seems to fix the issue, Please note you may have to repeat this process 2-3 times to get TB back up to speed.