This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have lost allguidance markers in tabs and the address bar and the list of tabs and the artwork which outlines each tab. What can I do

Peter.Hughes
Peter.Hughes
more options

I am unable to see the X in each tab..or the forward or go back arrow in the left of the address bag, or the circle/arrow to reload a web page or the + to add a new tab or the marker to bring up extra labels in the tool bar Windows 8.1 (sorry) latest update. Latest firefox

I am unable to see the X in each tab..or the forward or go back arrow in the left of the address bag, or the circle/arrow to reload a web page or the + to add a new tab or the marker to bring up extra labels in the tool bar Windows 8.1 (sorry) latest update. Latest firefox

All Replies (2)

CoryMH
CoryMH
more options

Hello,

Unrelated: I noticed you have an old version of Flash - you should update it to patch up any security holes it may have:

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut. Alternatively you can go to the Run dialog and run the command "firefox --safe-mode"

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Peter.Hughes
Peter.Hughes Question owner
more options

I closed and reopened Firefox and everything is back to normal.... BUT any idea what caused the problem?