Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox launches a black screen/window after installing version 33

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by guigs

more options

After Firefox updated my version to 33, the application launches to a black screen. I've tried uninstalling my version and reinstalling the current version (33) and it (Firefox) still launches to a black full sized window. No other issues with other applications.

After Firefox updated my version to 33, the application launches to a black screen. I've tried uninstalling my version and reinstalling the current version (33) and it (Firefox) still launches to a black full sized window. No other issues with other applications.

All Replies (1)

more options