We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I disable Webroot Spy Sweeper?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Gnospen

more options

Support says that disabling Webroot Spy Sweeper will help with hang-ups and slow firefox starts....how do I do it?

Support says that disabling Webroot Spy Sweeper will help with hang-ups and slow firefox starts....how do I do it?

All Replies (2)

more options

I just wonder, Spy sweeper was discontinued in 2012. Have you installed their SecureAnywhere Antivirus. and this is part of that OR is it an old installation. If so if they don't update the virusdatabase you have better uninstall it and install a newer one.

If it installed itself in TB you can deactivate it in "add-ons" If you want to uninstall it, use something that scans your registry for leftovers, I personly use Iobits Uninstaller (link opens their productpage)

more options

Sorry a typo I meant Firefox, even thou it can be in Thunderbird as well.