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firefox update causes dead_pool_header error on my computer

  • 4 replies
  • 1 has this problem
  • 9 views
  • Last reply by ideato

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when I update mozilla, the next time i boot up my computer I get the message dead_pool_header. the only way for me to get windows to start up again is to restart my computer in safe mode and reboot my computer to a time before I get the update.

when I update mozilla, the next time i boot up my computer I get the message dead_pool_header. the only way for me to get windows to start up again is to restart my computer in safe mode and reboot my computer to a time before I get the update.

Chosen solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 12.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html

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Chosen Solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 12.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html

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MAL-WARE ALERT ! ! http://www.bing.com/search?q=dead_pool_header


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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This may be caused by malwarebytes: uninstalled malwarebytes in Windows safemode.

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Hi, see also if you have the latest graphics drivers.

thank you