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Can't attach files in any email AOL, yahoo, or company. Also only shows blank page when accessing yahoo email.

palbrecht_2000
palbrecht_2000
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In any web mail program AOL, Yahoo, my companies you can not attach files when composing an email. By the attach button/icon it says "no file selected" (or when you hover over it). This happens in safe mode also. Also browser speed is very slow. After logging in to my yahoo mail I get a blank page. In the title bar it says I have x amount of emails.

I reinstalled Firefox and for about 60 seconds it was fast and yahoo opened fine and I was able to attach emails in yahoo and my company account. After that it reverted back to being slow and not attaching and opening yahoo to a blank page.

I have run spybot and malware and removed all found threats. I believe something is infecting Firefox. IE and Chrome do not have this problem. Any help would be appreciated as I am at a loss.

In any web mail program AOL, Yahoo, my companies you can not attach files when composing an email. By the attach button/icon it says "no file selected" (or when you hover over it). This happens in safe mode also. Also browser speed is very slow. After logging in to my yahoo mail I get a blank page. In the title bar it says I have x amount of emails. I reinstalled Firefox and for about 60 seconds it was fast and yahoo opened fine and I was able to attach emails in yahoo and my company account. After that it reverted back to being slow and not attaching and opening yahoo to a blank page. I have run spybot and malware and removed all found threats. I believe something is infecting Firefox. IE and Chrome do not have this problem. Any help would be appreciated as I am at a loss.

Chosen solution

antivirus was not a problem since there was not one installed. Firewall settings are fine. I did just finally resolve this issue. Spyhunter was able to detect a couple of hijackers that the other programs did not and this fixed the problem. As I stated in the original post I did suspect this was the issue. The lesson learned is to run multiple malware programs until you find one that eliminates the problem if you suspect malware as the problem.

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All Replies (2)

guigs
guigs
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Please check your firewall and antivirus settings for attachments. https://community.mcafee.com/thread/42373?tstart=0

palbrecht_2000
palbrecht_2000 Question owner
more options

Chosen Solution

antivirus was not a problem since there was not one installed. Firewall settings are fine. I did just finally resolve this issue. Spyhunter was able to detect a couple of hijackers that the other programs did not and this fixed the problem. As I stated in the original post I did suspect this was the issue. The lesson learned is to run multiple malware programs until you find one that eliminates the problem if you suspect malware as the problem.