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How come I don't have a trash folder? If I accidentally delete something it's GONE!!! Everyone deletes something they don't mean to but it's not recoverable

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  • 1 has this problem
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  • Last reply by duggabe

debready
debready
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I don't have a trash folder? If I delete a message it is GONE!!!!! I want a trash folder please!! Thank you

I don't have a trash folder? If I delete a message it is GONE!!!!! I want a trash folder please!! Thank you

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duggabe
duggabe
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See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile.

Using your File Explorer, go to your profile and the look at the level below that for Mail, and below that for Local Folders. There should be a file named 'Trash' and another named 'Trash.msf' If either the 'Trash' file or the 'Trash.msf' file is there, delete them (!). Then restart TB. It should recreate the Trash.