We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant get my bookmarks

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Cannawar

Cannawar
Cannawar
more options

Hi

I recovered my pc. I log in to my firefox sync, but nothing synced. I lost my passwords, I lost my bookmarks, I have an empty shitty firefox, thanks.

My sync account: can.awar@hotmail.com

Please help urgently.

Hi I recovered my pc. I log in to my firefox sync, but nothing synced. I lost my passwords, I lost my bookmarks, I have an empty shitty firefox, thanks. My sync account: can.awar@hotmail.com Please help urgently.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Which version of Firefox were you using before that "recovery"?

Did you have any problem trying to re-connect to Sync to sync your data? Like, maybe had a problem with your account password?

Cannawar
Cannawar Question owner
more options

I dont remember Mister, i didnt care because i thought all the things were backing up.

The thing which makes me scared is i look connected to sync, but nothing happens though