Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Buttons Minimise, restore and close on the top left conner are all black after upgrading my FF to the latests version 36.0.1

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

Lylith
Lylith
more options

After upgrading my to the latests version 36., the minimise, restore and close button on the top left conner work but they are black. I'm using Windows 7 with all Windows Updates. I already tried safe mode, reseting firefox, unchecking hardware acceleration and I use the default theme.

After upgrading my to the latests version 36., the minimise, restore and close button on the top left conner work but they are black. I'm using Windows 7 with all Windows Updates. I already tried safe mode, reseting firefox, unchecking hardware acceleration and I use the default theme.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can try a different Windows theme in case Safe Mode and disabling hardware acceleration do not work.