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after update my Tribez game was wiped out and went back to the beginning this is annoying as do not want to play from the beginning again I was at level 32

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I downloaded the most recent update and after it was done I went back to my Tribez game and it had been erased and sent back to the beginning I am more that pissed as I was at level 32. I would appreciate if this could be fixed and my game reset otherwise I will find another browser to play it in.

I downloaded the most recent update and after it was done I went back to my Tribez game and it had been erased and sent back to the beginning I am more that pissed as I was at level 32. I would appreciate if this could be fixed and my game reset otherwise I will find another browser to play it in.

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During the update, do you recall using the Refresh feature? This often occurs when Firefox reports that it is running slowly and provides a button to Refresh. After that, an "Old Firefox Data" folder appears on your desktop. Do you see anything like that?

If so, your missing data might be in that folder... if applicable:

Undoing a Refresh using Old Firefox Data

Check inside "Old Firefox Data" folder for a folder with a semi-randomized name. If there's only one, that probably has your old settings and add-ons. If there's more than one, you'll want to work with the one that was updated most recently.

Once you have identified the profile folder you want to restore, here is my suggested "old profile resurrection procedure":

Overview

These are the steps:

  1. Create a new Firefox profile
  2. Remove everything from that new profile folder
  3. Copy in everything from the old profile folder

Create a new Firefox profile (Windows)

Exit Firefox and start up in the Profile Manager by pasting the following into the Start menu search box (or Run dialog) and pressing Enter:

firefox.exe -P

Do not delete anything here! Any time you want to switch profiles, exit Firefox and return to this dialog.

Click the Create Profile button, assign a name like OldSettings, and skip the option to change the folder location. Then select that new profile in the dialog and start Firefox.

Open the New Profile folder in Windows Explorer

Firefox in the new profile should look like a factory fresh installation. Open the Troubleshooting Information page using either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • Help menu > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table, click the "Show Folder" button. Firefox will launch your brand new profile folder in Windows Explorer.

Leaving that folder open, switch back to Firefox, and Exit. When Firefox closes, the profile folder should be front and center, or you can activate it using the Task bar.

Copy Old Data in Place of New

In that new profile folder, select all the contents and delete.

Leaving that window open, open or switch over to your Old Firefox Data folder. Drill down into your old profile folder. At this level you should see a folder named bookmarkbackups among other things.

Select everything (Ctrl+a) and Copy (either right-click > Copy or Ctrl+c).

Switch to the empty new profile folder in other window and Paste (either right-click > Paste or Ctrl+v). This may take a minute since some of the files are large.

Start Firefox

Firefox should start up in that new profile with the resurrected old profile data. Success?

At this point, you can pick up where you left off, or if the performance really is lousy, just use it for reference/comparison in building up your newer profile.