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"Can not find archive file"

  • 3 replies
  • 1 has this problem
  • 20 views
  • Last reply by cor-el

LibertyGuy62
LibertyGuy62
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Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

All Replies (3)

philipp
philipp
  • Moderator
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hi, does it make a difference when you right-click the installer and run it as administrator?

LibertyGuy62
LibertyGuy62 Question owner
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philipp said

hi, does it make a difference when you right-click the installer and run it as administrator?

Nope.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to clear the Windows %temp% folder.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.