This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I keep beats music playing

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by philipp

KarenLovell834
KarenLovell834
more options

I just bought a moto e and downloaded beats music which I have had for a long time and its always worked perfectly until now songs take forever to play then they stop for no reason mostly at the beginning of the song but happens anywhere in any song like its buffering but sometimes it'll begin to play and pause continuously or it won't play at all I have lollipop and WiFi it dont matter please help ty

I just bought a moto e and downloaded beats music which I have had for a long time and its always worked perfectly until now songs take forever to play then they stop for no reason mostly at the beginning of the song but happens anywhere in any song like its buffering but sometimes it'll begin to play and pause continuously or it won't play at all I have lollipop and WiFi it dont matter please help ty

All Replies (1)

philipp
philipp
  • Moderator
more options

hello KarenLovell834, please understand that this forum is intended to provide support for mozilla products but we will not be able to help you with third-party products or services, so you'd have to contact beats music's support about this matter instead. thank you!