This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't let me Update my SYNC, SYNC'ing old Data

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by user633449

dlundy1
dlundy1
more options

I had an old version of Firefox Sync, however I have recently updated my settings and would also like to update the sync as well, however The Sync program keeps loading in the old sync data and I see no way to update the sync data.

Please help

I had an old version of Firefox Sync, however I have recently updated my settings and would also like to update the sync as well, however The Sync program keeps loading in the old sync data and I see no way to update the sync data. Please help

All Replies (3)

user633449
user633449
more options

Have you tried following the steps at Sync your Firefox bookmarks, history, passwords and more?

dlundy1
dlundy1 Question owner
more options

I have the latest version of Sync if I am not mistaking.

When I said "Old Sync" I was referencing the DATA on the sync was old, not the Sync software itself.

user633449
user633449
more options

Ahhh ok I see. sorry for the misunderstanding :)

Firefox Sync troubleshooting and tips should be able to help you, specifically try clearing your sync data and the steps for if sync won't update.