This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not load

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by LostGod

D2dennis
D2dennis
more options

Firefox error message: 

    Could not find the Mozilla runtime
Firefox error message: Could not find the Mozilla runtime

Chosen solution

Have you attempted to reinstall Firefox?

Read this answer in context 👍 0

All Replies (1)

LostGod
LostGod
more options

Chosen Solution

Have you attempted to reinstall Firefox?