This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Export/import tools is missing under tools in my recent downloaded Thunderbird, Where do I find it?

  • 2 replies
  • 3 have this problem
  • 130 views
  • Last reply by Stenteg

more options

On my computer 1 in Thunderbird tool bar I scroll down Tool menu and the last post is Import/export tool. When I am now installing Thunderbird in my Computer 2 and look at Tool menu the last post is "Alternativ" the Import/export tool is missing. How do I do to get it on this menu. Both computer has the same version 31.6.0

Please advice

On my computer 1 in Thunderbird tool bar I scroll down Tool menu and the last post is Import/export tool. When I am now installing Thunderbird in my Computer 2 and look at Tool menu the last post is "Alternativ" the Import/export tool is missing. How do I do to get it on this menu. Both computer has the same version 31.6.0 Please advice

Chosen solution

The only tools that I know of having both Import and Export, as separate choices, is in the Address Book window. Tools in the main window always only has an Import choice. Did you download and install the add on Import/Export Tools on your other system? https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/?src=search

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

The only tools that I know of having both Import and Export, as separate choices, is in the Address Book window. Tools in the main window always only has an Import choice. Did you download and install the add on Import/Export Tools on your other system? https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/?src=search

more options

Thank you very much! Yes now I remember that I downloaded the import/export tool from the page you adviced. Now I have it on my other computer as well. Thanks and have a nice weekend