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Why is email not coming into program but I can still send out emails from it?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by christ1

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Over the weekend, Thunderbird has stopped bringing in my emails on my pc. I can still send emails out.

I had installed an update to TB to my laptop either Friday or Saturday. Don't know if this is just coincidence or not.

TB on pc is set for automatic updates. Laptop is not.

How do I trouble shoot and fix this problem?

Over the weekend, Thunderbird has stopped bringing in my emails on my pc. I can still send emails out. I had installed an update to TB to my laptop either Friday or Saturday. Don't know if this is just coincidence or not. TB on pc is set for automatic updates. Laptop is not. How do I trouble shoot and fix this problem?

All Replies (3)

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I can sign in to my internet based accounts. My passwords show as correct in Thunderbird.

This seems to be computer specific as the laptop has no problem with incoming messages.

Will try deleting individual accounts and re-establishing connections.

Any other suggestions would be helpful.

Have a number of local folders so would prefer not to have to uninstall and re-install TB

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Will try deleting individual accounts and re-establishing connections.

Why would you want to do that?

Any other suggestions would be helpful.

Did you follow the steps from the article?

would prefer not to have to uninstall and re-install TB

That wouldn't affect your profile, and hence be a complete waste of time.