Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I create different folders to put saved emails

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by christ1

more options

I have just had to migrate my old email address after the provider changed things and for some reason, it would not let me access my email through the site I have been using so I created a Thunderbird account and am receiving my emails but it did not bring any of my saved email from created folders which I will get around to trying to figure out at another time, but would like to know how to create folders to move emails to from my inbox

I have just had to migrate my old email address after the provider changed things and for some reason, it would not let me access my email through the site I have been using so I created a Thunderbird account and am receiving my emails but it did not bring any of my saved email from created folders which I will get around to trying to figure out at another time, but would like to know how to create folders to move emails to from my inbox

Chosen solution

If you created your account as a POP account, all you see in Thunderbird is the Inbox. You can create local folders though. Right-click the account name - New Folder.

In order to see all folders you have created on the server you'd need to set up your account as IMAP, assuming your email provider supports IMAP.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

If you created your account as a POP account, all you see in Thunderbird is the Inbox. You can create local folders though. Right-click the account name - New Folder.

In order to see all folders you have created on the server you'd need to set up your account as IMAP, assuming your email provider supports IMAP.