Firefox opens empty new tabs from a link
Hi! On some pages when I click a link, it should open a new tab and redirect to another page. For example when I click youtube links from my gmail letters, or any link from vk.com messages. But Firefox opens a new tab with a redirect link and nothing happens - the page is empty. Even if I select the link in the top and press enter, it reloads an empty page. This started to happen a couple of months ago on different computers that are not synced and have differents plugins/add-ons. Sometimes it works fine if I click a link with "ctrl" button pressed, but not on every site. If I copy a redirect link to another browser, it does redirect and shows the page. How can I make the redirect work again in new tabs?
All Replies (3)
Hello,
To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:
- Use ONE of these methods to open the Firefox Troubleshooting Information page:
- Click the menu button
, click on help 
and select Troubleshooting Information.
- Type about:support into the Firefox address bar and press the enter key.
- Click the menu button
- At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Hello!
Sure, the information is attached below, but the names of parameters are in russian:
Сведения о приложении
Имя: Firefox Версия: 39.0 ID сборки: 20150630154324 Канал обновления: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0 Многопроцессные окна: 0/1 (по умолчанию: false)
Сообщения о падениях за последние 3 дня
Все сообщения о падениях
Расширения
Имя: 2GIS Версия: 1.4.1.131 Включено: true ID: {A42D63CF-5303-451A-B1BB-8A91A19D3128}
Имя: ВКонтакте.ру Downloader Версия: 0.3.8.1.1-signed Включено: true ID: vk@sergeykolosov.mp
Имя: Integrated Google Calendar Версия: 1.5.0 Включено: true ID: intgcal@egarracingteam.com.ar
Имя: Logitech SetPoint Версия: 6.5 Включено: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}
Имя: Norton Toolbar Версия: 2015.5.2.16 Включено: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Графика
Аппаратно ускоренные окна: 1/1 Direct3D 11 (OMTC) Асинхронное панорамирование/зум: none Версия драйвера: 9.18.13.4411 Визуализатор WebGL: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0 ps_3_0) Дата разработки драйвера: 9-13-2014 Драйвера видеокарты: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Код подсистемы: 00000000 Код производителя: 0x10de Код устройства: 0x1187 Объём видеопамяти: 2048 Описание видеокарты: NVIDIA GeForce GTX 760 Direct2D включён: true DirectWrite включён: true (6.1.7601.17514) GPU №2 активен: false windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Важные изменённые настройки
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20150630154324 browser.startup.homepage_override.buildID: 20150630154324 browser.startup.homepage_override.mstone: 39.0 dom.mozApps.used: true extensions.lastAppVersion: 39.0 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1437756748 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1432064515 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150630154324 media.gmp-manager.lastCheck: 1437756747 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437333245 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11,00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8,50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1,00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1437333243
Важные заблокированные настройки
JavaScript
Инкрементальный GC: true
Поддержка доступности
Активирована: false Отключение поддержки доступности: 0
Версии библиотек
NSPR Ожидаемая минимальная версия: 4.10.8 Используемая версия: 4.10.8
NSS Ожидаемая минимальная версия: 3.19.2 Basic ECC Используемая версия: 3.19.2 Basic ECC
NSSSMIME Ожидаемая минимальная версия: 3.19.2 Basic ECC Используемая версия: 3.19.2 Basic ECC
NSSSSL Ожидаемая минимальная версия: 3.19.2 Basic ECC Используемая версия: 3.19.2 Basic ECC
NSSUTIL Ожидаемая минимальная версия: 3.19.2 Используемая версия: 3.19.2
Экспериментальные возможности
Hi, the default action for Firefox is to open links in the same tab, so I suspect you may be using an add-on that changes the behaviour. Try Firefox Safe Mode to see if the default action is restored - i.e. links open in the same tab. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
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If you want links to open in another tab, you can hold down Ctrl, or click the mouse wheel, or right click > Open Link in New Tab.
There are also add-ons that will do this, such as Open Link in New Tab, and Tab Mix Plus.
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.