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Private domain emails don't send

Shlomiprivatechefsclub
Shlomiprivatechefsclub
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Hi there, It seems I can't send emails to some domains. Email keeps bouncing back with an error message. Please see below the email I'm getting. I'm using thunderbird and sending emails from my company domain. Please help

Delivery to the following recipient failed permanently: 

   blake.estrada@promepheustix.com

Technical details of permanent failure: DNS Error: Address resolution of promepheustix.com. failed: Domain name not found

Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; 

      d=gmail.com; s=20120113;
      h=from:content-type:content-transfer-encoding:mime-version:subject
       :message-id:date:to;
      bh=c6IeB+hpaZIh0MNYeHAXsp6/ch67eM/Xy+3x1do7ASc=;
      b=rs1t//5SiH12gXSrjAAW5JgGwTJ8MnsV4/05UXPJkzpBxg+GHDira2ihSQ1NxbpWKR
       8i0JSduNpRBe9PsabKFML4bKR3uPjm6fmJLbBHvEFhKEZuCVgo70h1ljFD45VeM+K7of
       aeAlEq+X4vKEpfkvRk0Gu591Q/8bOJ2kMENZVl3Lw8e3HqeYBbevFWCTa+0hEY4S4fy4
       ZmZb/BZdioXSu6qvpQp/oA1UlpnyiSlb5CCsYxtlreGFkh1IFm3qqV8MI0Xcdy2et733
       RuFT4Xt9tHGgbZXDG1GTqkX2T1rGb/kziaBhgVMMi/7Vs/4X29/OrBUsLCDkBuSqHVTz
       JO9A==

X-Received: by 10.70.38.165 with SMTP id h5mr29046098pdk.164.1440018692363; 

      Wed, 19 Aug 2015 14:11:32 -0700 (PDT)

Return-Path: <privatechefsclub@gmail.com> Received: from [192.168.1.100] (host-69-146-24-171.kls-mt.client.bresnan.net. [69.146.24.171]) 

      by smtp.gmail.com with ESMTPSA id fy6sm1915122pdb.11.2015.08.19.14.11.31
      for <blake.estrada@promepheustix.com>
      (version=TLSv1/SSLv3 cipher=OTHER);
      Wed, 19 Aug 2015 14:11:31 -0700 (PDT)

From: privatechefsclub@gmail.com Content-Type: text/plain; 

  charset=us-ascii

Content-Transfer-Encoding: quoted-printable Mime-Version: 1.0 (1.0) Subject: Private chefs club Message-Id: <BB1EADFA-B350-4938-ACB9-EDF2F5F2D124@gmail.com> Date: Wed, 19 Aug 2015 15:11:31 -0600 To: "blake.estrada@promepheustix.com" <blake.estrada@promepheustix.com> X-Mailer: iPhone Mail (12H321)

Dear Blake, Hope this email funds you well, I'm sending you one of our best Private chefs Ariane, she will contact you with menus via email soon, please feel free to contact me with any questions or concerns you may have.

Kind regards, Private Chefs Club. (310) 773-6343

Hi there, It seems I can't send emails to some domains. Email keeps bouncing back with an error message. Please see below the email I'm getting. I'm using thunderbird and sending emails from my company domain. Please help Delivery to the following recipient failed permanently: blake.estrada@promepheustix.com Technical details of permanent failure: DNS Error: Address resolution of promepheustix.com. failed: Domain name not found ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=from:content-type:content-transfer-encoding:mime-version:subject :message-id:date:to; bh=c6IeB+hpaZIh0MNYeHAXsp6/ch67eM/Xy+3x1do7ASc=; b=rs1t//5SiH12gXSrjAAW5JgGwTJ8MnsV4/05UXPJkzpBxg+GHDira2ihSQ1NxbpWKR 8i0JSduNpRBe9PsabKFML4bKR3uPjm6fmJLbBHvEFhKEZuCVgo70h1ljFD45VeM+K7of aeAlEq+X4vKEpfkvRk0Gu591Q/8bOJ2kMENZVl3Lw8e3HqeYBbevFWCTa+0hEY4S4fy4 ZmZb/BZdioXSu6qvpQp/oA1UlpnyiSlb5CCsYxtlreGFkh1IFm3qqV8MI0Xcdy2et733 RuFT4Xt9tHGgbZXDG1GTqkX2T1rGb/kziaBhgVMMi/7Vs/4X29/OrBUsLCDkBuSqHVTz JO9A== X-Received: by 10.70.38.165 with SMTP id h5mr29046098pdk.164.1440018692363; Wed, 19 Aug 2015 14:11:32 -0700 (PDT) Return-Path: <privatechefsclub@gmail.com> Received: from [192.168.1.100] (host-69-146-24-171.kls-mt.client.bresnan.net. [69.146.24.171]) by smtp.gmail.com with ESMTPSA id fy6sm1915122pdb.11.2015.08.19.14.11.31 for <blake.estrada@promepheustix.com> (version=TLSv1/SSLv3 cipher=OTHER); Wed, 19 Aug 2015 14:11:31 -0700 (PDT) From: privatechefsclub@gmail.com Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Mime-Version: 1.0 (1.0) Subject: Private chefs club Message-Id: <BB1EADFA-B350-4938-ACB9-EDF2F5F2D124@gmail.com> Date: Wed, 19 Aug 2015 15:11:31 -0600 To: "blake.estrada@promepheustix.com" <blake.estrada@promepheustix.com> X-Mailer: iPhone Mail (12H321) Dear Blake, Hope this email funds you well, I'm sending you one of our best Private chefs Ariane, she will contact you with menus via email soon, please feel free to contact me with any questions or concerns you may have. Kind regards, Private Chefs Club. (310) 773-6343

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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According to DomainTools, that domain has never been registered to anyone: http://whois.domaintools.com/promepheustix.com

Perhaps a typo?

Shlomiprivatechefsclub
Shlomiprivatechefsclub Question owner
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It's not only this spacific address, it happens to me with other business domains, emails keeps bouncing back. But emails are getting send when it's @gmail for example

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Usually the refusing mail server will give a specific reason for the message not being routed or not being accepted. Do they all bounce back with the message that the domain does not exist or with other messages? This one seemed pretty unusual:

Shlomiprivatechefsclub said

Technical details of permanent failure:
DNS Error: Address resolution of promepheustix.com. failed: Domain name not found