This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Out of the blue I am no longer receiving emails. They are there on the Charter site, but do not arrive at Thunderbird. I appear to be able to send emails.ils,

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by barthian

barthian
barthian
more options

All of a sudden, having made no changes, I cannot receive emails via Thunderbird. It appears that I can send them, but not receive them. I can see that they have arrived on the Charter site, but are not arriving at my Thunderbird account.

All of a sudden, having made no changes, I cannot receive emails via Thunderbird. It appears that I can send them, but not receive them. I can see that they have arrived on the Charter site, but are not arriving at my Thunderbird account.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have your followed the instructions in this article? https://support.mozilla.org/en-US/kb/cannot-receive-messages

barthian
barthian Question owner
more options

Thanks for your input. I appreciate you taking the time. It turns out the problem resolved itself when I re-booted the computer.