Firefox crashes
Firefox will not open when connected to my network connection even in safe mode. I have tried a reinstall and a Refresh Firefox. If I disconnect from the network it will open fine.
I have looked in %AppData%\Roaming\Mozilla\Firefox\Crash Reports\submitted but there is no data.
Help please!
All Replies (3)
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.
Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
Thanks but there are no further recent crash reports listed that unsubmitted.