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multiple daily crashes

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

bthompson3
bthompson3
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I am having daily, multiple times per day crashes of firefox. It seems to especially happen when I need to download a document, but will also happen at other times. It seemed to start after I updated to Windows 10. Here are my most recent crash reports:

bp-e4fcf944-58e8-44ba-a367-8ef9b2151013 10/13/2015 11:01 AM bp-7e2ff25e-2c0b-43c5-98ec-b04072151013 10/13/2015 11:01 AM bp-75ecaf16-8eb8-4014-8e4d-d32a42151013 10/12/2015 9:38 PM bp-613c07c7-63cd-4361-90e6-abed22151006 10/6/2015 2:19 PM bp-d9b04319-c96e-44b6-8d39-fc31f2151006 10/6/2015 2:06 PM bp-5bc332d8-8788-4b02-a321-966762151006 10/6/2015 1:12 PM bp-97585f77-2b4e-4f8a-9c84-900062151006 10/5/2015 8:44 PM bp-5764a0a0-c36d-44b0-88b1-226362151005 10/5/2015 8:37 AM bp-c1d4727a-c205-4da4-b8f2-34fcc2151002 10/2/2015 3:12 PM bp-f0d46f31-280c-4444-a86d-823fa2151002 10/2/2015 1:56 PM bp-cff048d3-effa-4a1e-a438-e6a712151002 10/2/2015 8:07 AM bp-97d887be-f133-49c2-8443-41ec82150930 9/30/2015 12:06 PM bp-9b35cc61-7a2b-4222-9f4d-5db162150930 9/30/2015 12:05 PM bp-1059cd76-af33-4e64-b73c-d309c2150930 9/30/2015 9:27 AM bp-dcb5a9dd-8b0b-4c2e-85f2-dac752150930 9/30/2015 9:24 AM bp-63795d64-8bd7-4045-9b60-fe6112150922 9/22/2015 12:21 PM bp-1760de72-7cf2-49eb-aecf-8fa0c2150922 9/22/2015 12:19 PM bp-1a299bdb-a1b3-4c17-b11f-232b82150922 9/22/2015 11:49 AM bp-4559b316-b3d9-4ef4-a3a3-9ffe12150921 9/21/2015 11:34 AM bp-75dbfdfc-9c4e-4a41-9b84-955992150921 9/21/2015 11:34 AM bp-c7ce0d9b-7a47-46be-9f25-620e62150920 9/20/2015 10:42 AM bp-7b469ef7-1ef5-4b2a-878f-15d122150918 9/18/2015 10:02 AM bp-4c5837d5-c8f6-4842-8b01-adf622150917 9/17/2015 11:07 AM bp-a2f03519-4530-4174-8ef1-89fdf2150917 9/17/2015 9:04 AM

I am having daily, multiple times per day crashes of firefox. It seems to especially happen when I need to download a document, but will also happen at other times. It seemed to start after I updated to Windows 10. Here are my most recent crash reports: bp-e4fcf944-58e8-44ba-a367-8ef9b2151013 10/13/2015 11:01 AM bp-7e2ff25e-2c0b-43c5-98ec-b04072151013 10/13/2015 11:01 AM bp-75ecaf16-8eb8-4014-8e4d-d32a42151013 10/12/2015 9:38 PM bp-613c07c7-63cd-4361-90e6-abed22151006 10/6/2015 2:19 PM bp-d9b04319-c96e-44b6-8d39-fc31f2151006 10/6/2015 2:06 PM bp-5bc332d8-8788-4b02-a321-966762151006 10/6/2015 1:12 PM bp-97585f77-2b4e-4f8a-9c84-900062151006 10/5/2015 8:44 PM bp-5764a0a0-c36d-44b0-88b1-226362151005 10/5/2015 8:37 AM bp-c1d4727a-c205-4da4-b8f2-34fcc2151002 10/2/2015 3:12 PM bp-f0d46f31-280c-4444-a86d-823fa2151002 10/2/2015 1:56 PM bp-cff048d3-effa-4a1e-a438-e6a712151002 10/2/2015 8:07 AM bp-97d887be-f133-49c2-8443-41ec82150930 9/30/2015 12:06 PM bp-9b35cc61-7a2b-4222-9f4d-5db162150930 9/30/2015 12:05 PM bp-1059cd76-af33-4e64-b73c-d309c2150930 9/30/2015 9:27 AM bp-dcb5a9dd-8b0b-4c2e-85f2-dac752150930 9/30/2015 9:24 AM bp-63795d64-8bd7-4045-9b60-fe6112150922 9/22/2015 12:21 PM bp-1760de72-7cf2-49eb-aecf-8fa0c2150922 9/22/2015 12:19 PM bp-1a299bdb-a1b3-4c17-b11f-232b82150922 9/22/2015 11:49 AM bp-4559b316-b3d9-4ef4-a3a3-9ffe12150921 9/21/2015 11:34 AM bp-75dbfdfc-9c4e-4a41-9b84-955992150921 9/21/2015 11:34 AM bp-c7ce0d9b-7a47-46be-9f25-620e62150920 9/20/2015 10:42 AM bp-7b469ef7-1ef5-4b2a-878f-15d122150918 9/18/2015 10:02 AM bp-4c5837d5-c8f6-4842-8b01-adf622150917 9/17/2015 11:07 AM bp-a2f03519-4530-4174-8ef1-89fdf2150917 9/17/2015 9:04 AM

Modified by cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That looks like a problem with the graphics display driver (hardware acceleration).

  • Firefox 41.0.1 Crash Report [@ nvwgf2um.dll@0x47c5d ]

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.