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Why will Ancestry.com not display in FF.

  • 1 reply
  • 4 have this problem
  • 8 views
  • Last reply by philipp

HankG1948
HankG1948
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Ancestry.com won't display in FF 42.0. FF seems to find the site but will not display anything. There is no indication of an error or other problem.

IE 10 displays Ancestry.com perfectly.

I prefer to use FF.

Ancestry.com won't display in FF 42.0. FF seems to find the site but will not display anything. There is no indication of an error or other problem. IE 10 displays Ancestry.com perfectly. I prefer to use FF.

Chosen solution

hi HankG1948, have you set firefox to never remember a history in the privacy section of the options? if so, then what you're seeing is probably the new tracking protection feature in private browsing in action. however, since this totally optional, you can easily turn it off in the privacy section of the options panel: Turn off Tracking Protection

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philipp
philipp
  • Moderator
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Chosen Solution

hi HankG1948, have you set firefox to never remember a history in the privacy section of the options? if so, then what you're seeing is probably the new tracking protection feature in private browsing in action. however, since this totally optional, you can easily turn it off in the privacy section of the options panel: Turn off Tracking Protection