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Have synced with desktop. App freezes when I try to add more than 1 tab from synced list.

  • 1 reply
  • 3 have this problem
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  • Last reply by guigs

bherber
bherber
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Sync worked okay. All of my folders and bookmarks appear to be there.

When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Sync worked okay. All of my folders and bookmarks appear to be there. When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

All Replies (1)

guigs
guigs
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HI bherber, Thank you for your question. I understand that when you open a synced tab from another listed device in your Firefox for iOS install, the second one you select will close the app.

These are the steps that I tried, but did not reproduce on the ipad iOS 9.1.

  1. removed the account
  2. Signed back in and synced the other device(pc)
  3. opened a new tab, swiped over to the cloud icon and tapped on one of the listed tabs
  4. It opened, then I opened a new tab with the "+" and did the same thing. It did not crash.

Are there any other details that I am missing, and do you have send crash reports ticked on in your iOS settings?