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When on the JohnLewis website I add items to the basket but can not view basket or check out?

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  • 1 has this problem
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  • Last reply by FredMcD

PeterSamuelDavey
PeterSamuelDavey
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I have purchased on JohnLewis.com for years but, recently, I add things to basket and then can not view basket or checkout. I just get message waiting for Johnlewis etc. I can proceed OK on Internet Explorer on the same PC but that is so slow.

I have purchased on JohnLewis.com for years but, recently, I add things to basket and then can not view basket or checkout. I just get message waiting for Johnlewis etc. I can proceed OK on Internet Explorer on the same PC but that is so slow.

Chosen solution

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

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FredMcD
FredMcD
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Chosen Solution

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.