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Firefox crashes after print to pdf with Foxit Reader Printer

  • 5 replies
  • 1 has this problem
  • 5 views
  • Last reply by user478316

user478316
user478316
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This computer is current on standard user logged on to Windows and Windows Parental Control Program Whitelist Enabled. This is known to crash Firefox after insert name to output PDF file and click 'save' button in this particular window prompt box. I allowed all firefox and foxit entries in Application Restriction Selection list (still in Parental Control). The pdf file is created but is corrupt (Format error). What exe should be added to whitelist?

This computer is current on standard user logged on to Windows and Windows Parental Control Program Whitelist Enabled. This is known to crash Firefox after insert name to output PDF file and click 'save' button in this particular window prompt box. I allowed all firefox and foxit entries in Application Restriction Selection list (still in Parental Control). The pdf file is created but is corrupt (Format error). What exe should be added to whitelist?

All Replies (5)

alex_mayorga
alex_mayorga
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¡Hola!

Please see Troubleshoot Firefox crashes (closing or quitting unexpectedly) and provide the 5 most recent crash IDs.

¡Gracias!

user478316
user478316 Question owner
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Hello! ID crash report Date sent bp-17145224-a4cf-4b7b-bef6-f12ed2151214 14/12/2015 17:11 bp-3be483fd-00a9-4709-8e11-934092151214 14/12/2015 16:57 bp-ba6ab617-e802-4aad-acc0-5cb932151214 14/12/2015 16:56 bp-11646f14-11f1-45d3-91df-7b89b2151214 14/12/2015 16:54 bp-cdb6f7ff-0400-4cb2-83ed-465712151214 14/12/2015 16:53 Thanks for assisting Mucho gusto.

Modified by user478316

user478316
user478316 Question owner
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Hello. Little Help here ?!

alex_mayorga
alex_mayorga
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¡Hola!

All your crashes are related to frdvpr_drv.dll

Your Firefox seems to be 41.0.2 which is a little old by now, please Update Firefox to the latest release and see if the crashes go away.

Do you have the latest version of Foxit Reader too?

¡Gracias!

user478316
user478316 Question owner
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Parental Control's Whitelist gave to much trouble to add new entries, and that is happen quite often so I disable it. Now using Group Policy feature SRP. Less hassle sure thing.