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Firefox crashes

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

jcstairs
jcstairs
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Today Firefox started crashing as soon as I opened it. After repeated attempts of trying to open and sending crash reports I tried resetting, this did not work either. It won't stay open in safe mode either. I then uninstalled Firefox and and download and reinstalled it. It still won't open and if it does only for a few seconds. 

This is the most recent crash report. Crash ID: bp-8ce1e8a4-8c5b-4f91-ae00-f66e02151221

I hope you can give me some help. The green button below can't seem to do anything because it is trying to open Firefox.

Today Firefox started crashing as soon as I opened it. After repeated attempts of trying to open and sending crash reports I tried resetting, this did not work either. It won't stay open in safe mode either. I then uninstalled Firefox and and download and reinstalled it. It still won't open and if it does only for a few seconds. This is the most recent crash report. Crash ID: bp-8ce1e8a4-8c5b-4f91-ae00-f66e02151221 I hope you can give me some help. The green button below can't seem to do anything because it is trying to open Firefox.

All Replies (7)

FredMcD
FredMcD
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Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature nvlsp.dll

nvlsp.dll = NVIDIA Application

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1233237 NEW --- crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43

NVIDIA has been causing Firefox problems as of late. Check for updates.

jcstairs
jcstairs Question owner
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Nvidea drivers seem up to date and nothing has changed.

FredMcD
FredMcD
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Disable them. Is there still a problem?

jcstairs
jcstairs Question owner
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How do I do that

FredMcD
FredMcD
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I've called the big guys to help you. Good luck.

FredMcD
FredMcD
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I don't use it. Contact their support.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox 43.0.2 has been released that addresses this issue and blocks the NVIDIA driver.

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