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Every so often, the inbox will automatically delete my messages except for the last few. I have checked that my settings are set to don't delete any messages.

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  • Last reply by Zenos

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I have checked the setting under properties in inbox as well as my account settings. All are set to don't delete messages, but the inbox is still deleting messages except for the last 3 or 4. It deletes them all at once.

I have checked the setting under properties in inbox as well as my account settings. All are set to don't delete messages, but the inbox is still deleting messages except for the last 3 or 4. It deletes them all at once.

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Does this account connect using IMAP?

If so, is your provider doing any "housekeeping" for you?