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I changed my modem/router. Used Xfinity Activation page. Now I can't get a Netflix sign on. Any Netflix link goes to the Xfinity Activation page. Help!

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  • Last reply by guigs

martinez435
martinez435
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I installed a new modem/router for my Comcast Xfinity internet. I used the Xfinity Activation page to install. I used Mozilla. All of my bookmarks come up fine except my Netflix. When I tried to sign into Netflix using any method (bookmark, search, web address) I get driven to the Xfinity Activation page. I opened up Google browser and Explorer and the Netflix link comes up just fine. The problem must be with Firefox. Please help me fix.

I installed a new modem/router for my Comcast Xfinity internet. I used the Xfinity Activation page to install. I used Mozilla. All of my bookmarks come up fine except my Netflix. When I tried to sign into Netflix using any method (bookmark, search, web address) I get driven to the Xfinity Activation page. I opened up Google browser and Explorer and the Netflix link comes up just fine. The problem must be with Firefox. Please help me fix.

All Replies (1)

guigs
guigs
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If you have not reset your homepage, call your network provider. This happens when there is not an account associated with the cable modem then have in their system.