Why does a message saying that frefox has crashed pop up on my desktop after I log off the internet (close Firefox)?
Occasionally after I close Firefox a Firefox program opens that says Firefox has crashed and that is supposed to report the crash to Firefox with my contents. Pretty much every time this happens I type in the comment that I closed Firefox (that Firefox did not crash). Regardless of whether I enter a comment and whether I instruct the program to reopen Firefox or to close Firefox, after I enter, I get a message that the reporting feature failed. How do I tell Firefox that this portion of the program is flawed?
All Replies (6)
That is called a shutdown hang.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
when I typed "about:crashes", there were a total of 19 unreported crash reports. due to the time involved in submitting the crash reports, I only manually submitted the last five. try to fix this. it's annoying.
when I typed "about:crashes", there were a total of 19 unreported crash reports. due to the time involved in submitting the crash reports, I only manually submitted the last five. try to fix this. it's annoying.
when I typed "about:crashes", there were a total of 19 unreported crash reports. due to the time involved in submitting the crash reports, I only manually submitted the last five. try to fix this. it's annoying.
reply
FredMcD said
The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.