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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by philipp

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Hello, Firefox crashes every 15 minutes and I have to restore the pages. Thanks for your help Best regards http://crash-stats.mozilla.com/report/index/bp-d99ebb6f-91eb-48dd-8df0-617402160124

Hello, Firefox crashes every 15 minutes and I have to restore the pages. Thanks for your help Best regards http://crash-stats.mozilla.com/report/index/bp-d99ebb6f-91eb-48dd-8df0-617402160124

All Replies (2)

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Unfortunately the crash report(s) has an [@ EMPTY] signature or are invalid and no data is available.

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what the crash report does show is that you are using a very outdated version of firefox. please urgently download and install the current version from https://www.mozilla.org/en-US/firefox/all