This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

smithk1611
smithk1611
more options

When I try to send a adobe pdf firefox crashes. This just started in the last few days. Whats happened and how to fix it I have downloaded the latest firefox but that did not do anything firefox still crashes. Help,Help

When I try to send a adobe pdf firefox crashes. This just started in the last few days. Whats happened and how to fix it I have downloaded the latest firefox but that did not do anything firefox still crashes. Help,Help

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29