This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird locks up in Windows 10

  • 6 replies
  • 9 have this problem
  • 3 views
  • Last reply by Orcasjohn

more options

Almost every day my Thunderbird will lock up. I have to hold down ( ctrl-alt-del) keys and then select End Task or Cancel. Is there a quick fix where if TB locks up the software will loop to cancel and free up TB?

Almost every day my Thunderbird will lock up. I have to hold down ( ctrl-alt-del) keys and then select End Task or Cancel. Is there a quick fix where if TB locks up the software will loop to cancel and free up TB?

All Replies (6)

more options

most of those reporting issues are using defender and find that if they create an exception for the Thunderbird process in defender that their lockups end.

more options

I have Defender turned off and use AVG as my firewall. There has to be a simple solution for why Thunderbird hangs up in Windows.

more options

Have you tried disabling email scanning in AVG? There have been lots of folk with issues on Windows 10. Almost all of them came back to anti virus/defender. A few were a bug in the resume from sleep where mail was simply not retrieved. But I am not aware of any specific Windows 10 bug around locking up.

more options

John ?

Please tell us your current situation. Thanks

more options

I am living with it. It seems a little better. I am finding Libre Office also locks up. My email address is jhpoletti@gmail.com. If I could get your email address I can make a log every time the problem arises and then after a month send you a log.

John

more options

It just locked up after I responded. I had to go to Task Manager to clear T-bid.