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Thunderbird sees attached .doc files as though .pdf and cannot open them

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by eddiec

eddiec
eddiec
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I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.

I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.
Attached screenshots

Chosen solution

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

Modified by Toad-Hall

eddiec
eddiec Question owner
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This solution is what I started with but did not work. Since then, either Microsoft has fixed something (I have had an avalanche of W10 updates) or I have reset something else. Either way, Thunderbird is back to its usual self.