Every time I try to go to my.yahoo.com I get the following message that it is trying to redirect and stops
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
I can get to my.yahoo.com page without problems using Chrome
Any suggestions?
Chosen solution
Clear the Cache and remove the Cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions (no relation with Google Chrome).
Read this answer in context 👍 2All Replies (9)
Does this work? https://my.yahoo.com/
Still trying to redirect and it will not load
I have the same problem.
It would be helpful if there were a detailed fix.
Some responses I found say remove the cookies. In Yahoo there are cookies for every application(mail,weather, etc.). Yahoo has no answer. I have FireFox 44.0.2. Looking into the page info for www.yahoo.com it references chrome. I don't have chrome installed. Does Mozilla have Chrome imbedded?
Chosen Solution
Clear the Cache and remove the Cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions (no relation with Google Chrome).
cdrfirefox said
Looking into the page info for www.yahoo.com it references chrome. I don't have chrome installed. Does Mozilla have Chrome imbedded?
To further on what was said as the word chrome has existed in this browser called Firefox (third name) for several years before the Google Chrome browser was even first released.
https://developer.mozilla.org/en-US/docs/Mozilla/Tech/XUL/Tutorial/The_Chrome_URL https://developer.mozilla.org/en-US/docs/Chrome_Registration
(old articles but they give many examples). http://kb.mozillazine.org/Chrome_URLs http://kb.mozillazine.org/Dev_:_Firefox_Chrome_URLs
Modified by James
This problem just started today (March 5). None of the solution offer corrected the problem.
You may have to repeat this and remove the Yahoo cookies more than once and reload the page. In case third-party cookies are involved, you may have to clear cookies from other domains as well.
how do you know which cookies to delete
This is about the Yahoo website, so you can enter Yahoo in the search bar at the top of the Cookie Manager window. To see all History and Cookie settings, choose:
- Tools > Options > Privacy > Firefox will: "Use custom settings for history"
You can inspect cookies and passwords for the domain in the currently selected tab.
- click the "Site Identity Button" (globe/padlock) at the left end of the location/address bar
- click the arrow to expand the security message
- click "More Information" to open "Tools > Page Info"
- click "Permissions" to inspect and modify permissions
- click "Security" to inspect and modify cookies and passwords in a standalone window
- click "View Cookies" in "Tools > Page Info > Security" to inspect the cookies for the domain in the currently selected tab