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Installed 44.0.2 but it won't start. Tried the 64 bit version and it does (with caveats)

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  • Last reply by user633449

beukl001
beukl001
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Was running Firefox when may system crashed. Afterwards when I tried to start it it kept throwing the Crash Manager on startup. Went through the litany of things to try but it kept bonking. Here are the crash reports for two of the last times I tried: Regular startup - Crash ID: bp-88b1b703-8c57-493f-b488-b2bf12160307 Safe startup - Crash ID: bp-c4fe02e4-a22a-4e04-a5ca-6c4f62160307

Gave up and tried the 64 bit version. It seems to work except when I try to log in to any local app running under Azure; no crashes or dumps, it just hangs. I can get around this for now by using other browsers.

The question is, why did the 32-bit versions not work and the 64-bit version does (for the most part)? Is it because they reside in different file spaces? The profile came up on the 64 bit version just fine, so that part seems to be OK.

Was running Firefox when may system crashed. Afterwards when I tried to start it it kept throwing the Crash Manager on startup. Went through the litany of things to try but it kept bonking. Here are the crash reports for two of the last times I tried: Regular startup - Crash ID: bp-88b1b703-8c57-493f-b488-b2bf12160307 Safe startup - Crash ID: bp-c4fe02e4-a22a-4e04-a5ca-6c4f62160307 Gave up and tried the 64 bit version. It seems to work except when I try to log in to any local app running under Azure; no crashes or dumps, it just hangs. I can get around this for now by using other browsers. The question is, why did the 32-bit versions not work and the 64-bit version does (for the most part)? Is it because they reside in different file spaces? The profile came up on the 64 bit version just fine, so that part seems to be OK.

Chosen solution

Do you have websense endpoint installed on your computer? If so, that is causing the crashes. Please contact your IT department for help.

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user633449
user633449
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Chosen Solution

Do you have websense endpoint installed on your computer? If so, that is causing the crashes. Please contact your IT department for help.