This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

does thunderbird keep old e-mail after they have been downloaded?

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by grizabella

more options

My computer crashed last autumn and all e-mails were lost, Are they retrievable from Thunderbird? An important contract is gone.

My computer crashed last autumn and all e-mails were lost, Are they retrievable from Thunderbird? An important contract is gone.

Chosen solution

Not sure what 'My computer crashed' exactly means.

If you still have access to the crashed computer's disk, and if the data is still accessible, you should be able to copy the old Thunderbird profile off that disk, and restore it on your current installation.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Not sure what 'My computer crashed' exactly means.

If you still have access to the crashed computer's disk, and if the data is still accessible, you should be able to copy the old Thunderbird profile off that disk, and restore it on your current installation.

more options

We had saved it onto the new disk in a hidden file. Thanks.