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Mozilla Firefox used to open website www.davidicke.com but now it just sticks when I try to open it.

  • 3 replies
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  • Last reply by hadwen

hadwen
hadwen
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Mozilla Firefox used to open website www.davidicke.com but now it just sticks when I try to open it. I can open the website with Internet Explorer.

Mozilla Firefox used to open website www.davidicke.com but now it just sticks when I try to open it. I can open the website with Internet Explorer.

Chosen solution

Hello hadwen, try to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (3)

ideato
ideato
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Chosen Solution

Hello hadwen, try to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
hadwen
hadwen Question owner
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Thanks ideato and cor-el for the advice. I tried clearing the cache and cookies, but I still can't open the website www.davidicke.com - it just stays "connecting".

I did not try the safe mode approach because the last time I went into safe mode I had a lot of trouble getting back to the normal state.

I tried using Internet Explorer again and it opens the website without problem.