Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to clear the all old data in the sync cloud

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by philipp

more options

Want to clear my sync data on the sync cloud, so that I can start anew with different sync choices, which won't get mixed in with the existing data?

Currently, in Firefox 46.0b9, I can only delete the account which is fine, provided I can recreate the with the same email address and password.

Want to clear my sync data on the sync cloud, so that I can start anew with different sync choices, which won't get mixed in with the existing data? Currently, in Firefox 46.0b9, I can only delete the account which is fine, provided I can recreate the with the same email address and password.

Chosen solution

hi ineuw, you can also change the account's password which will clear all sync data stored on the server as this is the only key able to decrypt that data...

Read this answer in context 👍 3

All Replies (1)

more options

Chosen Solution

hi ineuw, you can also change the account's password which will clear all sync data stored on the server as this is the only key able to decrypt that data...