This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When replying to a message, the send and attachment buttons no longer appear in the task bar , just: From / TO / Subject

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

When an email is in both INBOX, and then opened two task bars appear at the top of the page, but when I click on Reply or Forward, the new reply email opens without any task bars, just the format for the email: ie., FROM: TO: SUBJECT:

Therefore I cannot add an attachment in the usual way, nor send except by manually clicking the physical send button on the wireless keyboard.

When an email is in both INBOX, and then opened two task bars appear at the top of the page, but when I click on Reply or Forward, the new reply email opens without any task bars, just the format for the email: ie., FROM: TO: SUBJECT: Therefore I cannot add an attachment in the usual way, nor send except by manually clicking the physical send button on the wireless keyboard.

All Replies (1)

more options

I think we need a screenshot. None of those things appear in a "taskbar" so you probably mean a toolbar. A picture should help make it clear what exactly has gone missing.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem