This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How does Thunderbird know my password when I didn't provde it?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by jjthomas

more options

New install of Fedora 23. Setting up Thunderbird.

The Mail Account Setup box pops up. I put in my user name, Email address and Password; Remember password, is checked. Click continue and verify that my settings are correct.

I open up my inbox julian@foobar.com It has the standard mailboxes, plus two mailboxes from julian@oldfoobar.com and otheraccount@oldfoobar.com and it gets mail from both of the oldfoobar.com mailboxes. How?

I searched my drive for the password and user name for the oldfoobar.com domains, they do not exist.

How is this happening.

New install of Fedora 23. Setting up Thunderbird. The Mail Account Setup box pops up. I put in my user name, Email address and Password; Remember password, is checked. Click continue and verify that my settings are correct. I open up my inbox julian@foobar.com It has the standard mailboxes, plus two mailboxes from julian@oldfoobar.com and otheraccount@oldfoobar.com and it gets mail from both of the oldfoobar.com mailboxes. How? I searched my drive for the password and user name for the oldfoobar.com domains, they do not exist. How is this happening.

All Replies (3)

more options

You can see stored passwords at:

Edit|Preferences|Security|Passwords→Saved Passwords

Is it lurking in there?

Being encrypted, I would hope that a regular search wouldn't be able to find them.

more options

I checked and the passwords are not there. The only place the passwords are stored is Keepass. I removed all my Thunderbird files and reinstalled it, with Keepass closed. I got the same result.

I removed all my Thunderbird files and did a search in my home directory for both the julian@oldfoobar.com and otheraccount@oldfoobar.com as well as part of their passwords, just to make sure there wasn't a hidden file anywhere. There were not files containing either my user name or my password (I admit I really didn't want to see my unencrypted password).

Thank you

-Julian

more options

I think we can close this. I worked with my hosting provider and we found the problem was with my mail server and not with Thunderbird.

Thank you for the assist.

-Julian