This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is firefox failing to download any file?

  • 3 replies
  • 5 have this problem
  • 6 views
  • Last reply by FredMcD

more options

When i try to download any file it says error downloading file. so i click retry and it says the same thing i have to SPAM the retry button in order to download it. is there a way to fix it without re-installing firefox?

When i try to download any file it says error downloading file. so i click retry and it says the same thing i have to SPAM the retry button in order to download it. is there a way to fix it without re-installing firefox?

Modified by blockgaming76

Chosen solution

What do you mean by; SPAM the retry button ? What is the full error message? How far did the download go?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

What do you mean by; SPAM the retry button ? What is the full error message? How far did the download go?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Spam: rapidly click When did it stop: Before the download

more options

Have you tried safe mode?