Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

do you have a phone # i could call

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Toad-Hall

more options

I cant send emails from my thunderbird account. It says Server may be incorrectly configured. Please verify your outgoing server SMTP settings are correct. I don't know how to do this. I am serviced by suddenlink and they wont help me with thunderbird. They say I need to call you. Is there a phone #, please

I cant send emails from my thunderbird account. It says Server may be incorrectly configured. Please verify your outgoing server SMTP settings are correct. I don't know how to do this. I am serviced by suddenlink and they wont help me with thunderbird. They say I need to call you. Is there a phone #, please

All Replies (1)

more options

Sorry, but there is no phone number. Only Free software and free help from volunteers who are also Thunderbird users via this forum.

Please post the following information:

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste'.
  • You can edit/remove all info on fonts and printers, but nothing else.


Please confirm you can receive and read incoming mail - in other words this is purely an outgoing issue.