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0 volume in YouTub using FireFox 47 in LinuxMint 17.3

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

fasimmons
fasimmons
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I am using Linux Mint 17.3 with FireFox 47. When I view a video in any page except YouTube, the audio volume is fine. When I try to run a video in YouTube, the video runs but the audio goes to 0. I have checked the system volume control and it will allow me to adjust the volume up but at the end of each segment (when ads are there ) or at the end of the video, it resets to 0. I have also tried running videos in Google Chrome and there is no audio issue.

I am using Linux Mint 17.3 with FireFox 47. When I view a video in any page except YouTube, the audio volume is fine. When I try to run a video in YouTube, the video runs but the audio goes to 0. I have checked the system volume control and it will allow me to adjust the volume up but at the end of each segment (when ads are there ) or at the end of the video, it resets to 0. I have also tried running videos in Google Chrome and there is no audio issue.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you check the volume setting in the HTML5 media player?

Firefox may store such data in a cookie or in localStorage. You can check localStorage in the Web Console ("3-bar" menu button or Tools -> Web Developer).