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uninstalled TB update (38) and lost access to TB email- recoverable?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by colorbill1

colorbill1
colorbill1
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noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

Chosen solution

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

colorbill1
colorbill1 Question owner
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christ1 - thank you very much for your quick reply. Your solution worked like a charm - everything back to normal. in couple minutes. Is the place to ask another question or should a post normally? Thanks again -much appreciated.