Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Where are my firefox saved passwords gone?Kindly urgent help needed

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

sam11111111111
sam11111111111
more options

Hi ,i was trying to find a site's password on the saved login tab on the security tab of Firefox ,but suddenly there were no more saved passwords in the folder ,i don't know if i accidentally deleted them,is there anyway that i can recover the lost logins and password?Thanks

Hi ,i was trying to find a site's password on the saved login tab on the security tab of Firefox ,but suddenly there were no more saved passwords in the folder ,i don't know if i accidentally deleted them,is there anyway that i can recover the lost logins and password?Thanks

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.