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After starting Thunderbird it halts with "Unresponsive Script"; sometimes after a long while it works again. (McAfee Real Time Protection enabled)

  • 6 replies
  • 1 has this problem
  • 3 views
  • Last reply by calan

calan
calan
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Running under Windows 10; McAfee security installed. Errormessage: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://messenger/content/toolbarIconColor.js:48 Extensions: Import export tools Lightning Mail redirect McAfee antispam

Running under Windows 10; McAfee security installed. Errormessage: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/toolbarIconColor.js:48 Extensions: Import export tools Lightning Mail redirect McAfee antispam

Modified by Wayne Mery

Chosen solution

Suggest you stop anti-virus software from scanning any thunderbird folders on startup. Turn off the email Real Time Protection in McAfee.

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All Replies (6)

Toad-Hall
Toad-Hall
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Chosen Solution

Suggest you stop anti-virus software from scanning any thunderbird folders on startup. Turn off the email Real Time Protection in McAfee.

calan
calan Question owner
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So far, so good. I hope this is stable for a long time. Thank you for your advice.

Wayne Mery
Wayne Mery
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calan,

I am working with McAfee to get more information to fix a crash issue related to this. If you still have McAfee installed, and you crashed (not just script timed out) we could really use your help.

calan
calan Question owner
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Wayne, I will switch on RT protection of McAfee again and see whats happens. If I can help you with info, be welcome.

Wayne Mery
Wayne Mery
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calan,

What happened when you switched it back on?

calan
calan Question owner
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Wayne Mery said

calan, What happened when you switched it back on?

The script error returns if I switch McAfee on again. Without McAfee it seems functionaing Okay.