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Cannot ask with a simple question.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

florine
florine
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On 9/1/16 at 1:06pm, Thunderbird stopped RECEIVING (migrating?) my emails from Windstream. I CAN send emails through Thunderbird still. I need to bring all emails after the 9/1/16 1:06 pm day and time into Thunderbird. I am 79 and cannot do this alone.

On 9/1/16 at 1:06pm, Thunderbird stopped RECEIVING (migrating?) my emails from Windstream. I CAN send emails through Thunderbird still. I need to bring all emails after the 9/1/16 1:06 pm day and time into Thunderbird. I am 79 and cannot do this alone.

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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you probably exsceeded the number of email or the amount of data your provider allocated you for mail on that day. has it started again since then?

florine
florine Question owner
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No, everything is the same. I still have to get my email from Windstream's mailbox but can send via Thunderbird on emails I originate. I can also reply on Windstream, but hate it.

Matt
Matt
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  • Top 10 Contributor
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?