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Outlook error

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Rsmith
Rsmith
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Outlook email hyperlinks suddenly won't work? This operation has been cancelled due to restrictions in effect on this computer.

Renee

Outlook email hyperlinks suddenly won't work? This operation has been cancelled due to restrictions in effect on this computer. Renee

All Replies (1)

FredMcD
FredMcD
more options

Are you talking about the website or the Outlook program?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.